Skip to content
Adult Protective Services Library
  • Home

Sections

  • Welcome to the Adult Protective Services Library
  • Miscellaneous
    • Investigating Suspected Elder Maltreatment
  • Introduction to Law & Policy
    • Meriweather Scott Referral
    • John Brown Referral
    • Jane Philbright Referral
    • Interviewing Tips
    • Referrals on Special Populations
  • APS Forms & System
    • APS Computer System Reference Guide
    • Proper Documentation: A Key Topic in Training Programs for Elder Abuse Workers
  • Normal Aging
    • Ageism and the Elderly
    • Exercise for Healthy Aging
  • Investigative Process
    • Technical Assistance Brief Investigation Protocols
  • Substantiation Decision
    • Determining Findings
    • Adult Protective Services Clients Confirmed for Self-Neglect: Characteristics and Service Use
    • A Good Man is Hard to Find
  • Service Planning
    • Service Planning with APS Clients
    • Older Adults Affected by Polyvictimization: A Review of Early Research
  • Urgent Response
    • APS Urgent Response Guidelines
    • Responding to Emergencies
    • Planning and Preparing for Investigations
  • Worker Safety
    • Safety Grid
    • Planning for Safety
  • Pre-Academy Field Tasks
    • Customer Service in Adult Protective Services

APS Computer System Reference Guide

Policy NumberAPS Computer System TabPurpose of SectionTimeframes
340:5-5-3AssessmentDocuments client’s risk factors, needs, and capacity to consentCompleted after face-to-face contact with client and interviews with collaterals. Must be completed within 60-calendar days from the date an APS referral is received
340:5-3-1Client DetailsDocuments the client’s name, contact information, demographics, and vulnerabilitiesSome information populates when the Intake is entered into the APS Computer System. Should be updated as specialist becomes aware of needed changes.
340:5-5-3CollateralsDocuments the names, contact information, and demographics for collaterals and alleged perpetratorsCompleted as specialist interviews collaterals regarding the client and allegations
340:5-3-5ConclusionSummary of the presenting issue, risk, need, and resolution for Level 2 assignmentsMust be completed within 60-calendar days from the date an APS referral is received
340:5DocumentsLists documents that are saved in the W-drive. Also where APS2, letter to caretaker/next of kin, and letter to law enforcement can be downloaded.Updated as documents are saved to the W-drive
340:5-5-6Estate ManagementDocuments account information and transactions for financial accounts of APS guardianship clientsCompleted as soon as financial transactions begin on APS guardianship cases. Updated immediately when financial transactions occur.
340:5-5-3Ext. RequestDocuments requests for the extension of the time frame for completion of the investigationCompleted when the request for an extension is made
340:5-5-3FindingsSummary of the investigation and determination of findings for Level 3 and 4 assignmentsMust be completed within 60-calendar days from the date an APS referral is received
340:5-5-6FundsDocuments emergency funds requests and approvals or denialsCompleted immediately when requesting emergency funds. Case must remain open until the APS specialist is notified of all pending claim payments.
340:5-5-3GuardianshipDocuments all guardianship activities for APS guardianship clientsUpdated as guardianship activities occur
340:5-5-3InterviewsDocuments all contact with client, collaterals, and alleged perpetrators. This includes attempted contacts.Must be completed within 60-calendar days from the date an APS referral is received. Best practice is to complete as soon as possible after the interview.
340:5-3-1New IntakeDocuments referrals that are received alleging maltreatment of vulnerable adultsCompleted at intake and submitted immediately for screening
340:5NotesDocuments multiple case activities including screening, assignment, case staffing, safety issues, and referrals to other entitiesCompleted at time of screening and assignment. Updated as needed.
340:5-5-3OverviewOverview of the case level, referral status, related reports, and assigned tasksMark tasks complete as they are completed
340:5-5-3Service PlanDocuments the service plan that was developed with the client and follow-up activitiesMust be completed within 60-calendar days from the date an APS referral is received. Updated when follow-up occurs.
APS Computer System Reference Guide

Post navigation

Previous
Adult Protective Services Clients Confirmed for Self-Neglect: Characteristics and Service Use
Next
Determining Findings

If you need help or have any questions please email the CPM Help Desk.

  • Home
  • Privacy & Accessibility