Meriweather Scott Referral Specific Situation Reported: Reporter states EMS was called out to client’s home this morning as her blood sugar was 350. Client refuses to go to the emergency room for medical treatment. She lives with her mother, Jana Scott. Mrs. Scott reportedly told EMS that client has schizophrenia but she usually takes her […]
Introduction to Law & Policy
Program specific policies and terminology designed to give you a foundation for many of the tasks you will be asked to complete as an APS Specialist.
John Brown Referral Specific Situation Reported: Reporter states client’s daughter, Janice Brown, recently moved to the area to be closer to her father. Her father prior to now has had a marginal existence because he’s on a limited income and he takes a number of prescribed medications. Now that his daughter is here he has […]
Jane Philbright Referral Specific Situation Reported: Reporter states client is a widow whose husband died two years ago. She reports client has been going steadily downhill since then. Client no longer goes to church or the Senior Citizens Center. Reporter states client’s appearance has become dirty and soiled. She also reports client has quit going […]
Interviewing Tips Reflective Listening Adapted from “Listen to My Story: Communicating with Victims of Crime,” Office of Victims of Crime (NCJ 19565) Mirror Body Language and Vocal Characteristics Maintain eye contact (if culturally appropriate) Relaxed, alert posture Match the victim’s postural shifts Replicate shifts in vocal tonality, tempo, volume, timbre, and intonation Match the victim’s […]
Referrals on Special Populations Referrals on Special Populations Type of Referral Primary Agency Procedure 1. Generalized poor patient care. LTC UnitDHS Aging Services405-521-6718 Refer the caller to LTC Unit Telephone with emergencies. 2. ANE (Maltreatment) referrals in which the AP is a staff person. LTC Unit Refer caller to LTC Unit following the above procedure. […]