Introduction: Conducting an Investigation of Alleged Abuse, Neglect, or Exploitation
- Why Investigate? It’s the law! Upon receiving a report of alleged abuse, neglect or exploitation of an incapacitated adult pursuant to the provisions of (this) Act, the Department of Human Services shall make a prompt and thorough investigation. (Title 43A, section 10-105, A.) Key words:
- Shall – This word does not allow us to decide not to investigate a referral. If we receive a referral which alleges abuse, neglect or exploitation of an incapacitated adult, we MUST investigate
- Prompt – Policy calls for investigations to be initiated within 72 hours of receiving a complaint, or immediately if the situation is alleged to be an emergency.
- Thorough – We are to investigate all aspects of an alleged victim’s circumstances to get enough information to arrive at a sound decision on the case.
A systematic, methodical and detailed inquiry and examination of all components, circumstances and relationships pertaining to a reported situation.
The objective of an Adult Protective Services investigation is to determine whether a referral is substantiated or unsubstantiated by drawing conclusions from facts discovered during the investigation.
Basic Steps in the Investigative Process
- Plan and Prepare
- Locate the Victim
- Enter the Premises
- Interview and Observe
- Respond to Emergencies
- Contact Collaterals
- Determine Validity
- Notify District Attorney of Results
O.S. 43A 10-105
Manual Section 105-3-34
- Face to face with the client
- Medical, physical, psychological evaluations, as needed
- Consultation with others
- Service plan including least restrictive services
- Available services
- Is client capable of obtaining services
- Is caretaker willing to provide services
- Will client accept
- Capacity to consent
- Notification of next of kin
- Interview with caretaker, alleged perpetrator
- Necessary documentation (photos, bank records, etc.)
- Follow up/monitoring
- Other relevant information