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Adult Protective Services Library
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Sections

  • Welcome to the Adult Protective Services Library
  • Miscellaneous
    • Investigating Suspected Elder Maltreatment
  • Introduction to Law & Policy
    • Meriweather Scott Referral
    • John Brown Referral
    • Jane Philbright Referral
    • Interviewing Tips
    • Referrals on Special Populations
  • APS Forms & System
    • APS Computer System Reference Guide
    • Proper Documentation: A Key Topic in Training Programs for Elder Abuse Workers
  • Normal Aging
    • Ageism and the Elderly
    • Exercise for Healthy Aging
  • Investigative Process
    • Technical Assistance Brief Investigation Protocols
  • Substantiation Decision
    • Determining Findings
    • Adult Protective Services Clients Confirmed for Self-Neglect: Characteristics and Service Use
    • A Good Man is Hard to Find
  • Service Planning
    • Service Planning with APS Clients
    • Older Adults Affected by Polyvictimization: A Review of Early Research
  • Urgent Response
    • APS Urgent Response Guidelines
    • Responding to Emergencies
    • Planning and Preparing for Investigations
  • Worker Safety
    • Safety Grid
    • Planning for Safety
  • Pre-Academy Field Tasks
    • Customer Service in Adult Protective Services

Response Priority and Definitions

Response Priority: Immediate response reports require that the investigation begins immediately, and that a face-to-face contact with the alleged victim is made upon the receipt of the report.

  1. Severe physical abuse: (external or internal) or sever physical neglect, which presents a potential risk of death or immediate and serious harm to the victim.
  2. Sexual abuse occurring within the last 72 hours: if penetration is known or suspected, or in which the alleged perpetrator has immediate access to the alleged victim.
  3. The caregiver, alleged perpetrator, or the incapacitated adult is known or suspected of being psychotic, acting in a bizarre manner that could endanger the victim; or the caregiver is acting under the influence of alcohol or other drugs; or is unable to provide adequate care.
  4. Bizarre care or punishment by the alleged perpetrator or caregiver. For example, locking the incapacitated adult in a closet.
  5. Incapacitated adult has been left alone by the caregiver, which could result in potential life-threatening or health-threatening consequences. These reports do not include situations in which the incapacitated adult was left with a relative or friend for weeks or longer and has a place to reside in the meantime.
  6. Abuse, severe or life-threatening malnourishment, or physical neglect, by self or others, when the report is made from the hospital or by medical personnel.
  7. Medical neglect and the need for emergency medical attention which without this medical attention would cause the incapacitated adult to be at risk (vulnerable) of potential life-threatening physical harm.
  8. Any abuse or neglect and the immediate safety of the incapacitated adult is unknown after the call is completed.

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