Skip to content
Adult Protective Services Library
  • Home

Sections

  • Welcome to the Adult Protective Services Library
  • Miscellaneous
    • Investigating Suspected Elder Maltreatment
  • Introduction to Law & Policy
    • Meriweather Scott Referral
    • John Brown Referral
    • Jane Philbright Referral
    • Interviewing Tips
    • Referrals on Special Populations
  • APS Forms & System
    • APS Computer System Reference Guide
    • Proper Documentation: A Key Topic in Training Programs for Elder Abuse Workers
  • Normal Aging
    • Ageism and the Elderly
    • Exercise for Healthy Aging
  • Investigative Process
    • Technical Assistance Brief Investigation Protocols
  • Substantiation Decision
    • Determining Findings
    • Adult Protective Services Clients Confirmed for Self-Neglect: Characteristics and Service Use
    • A Good Man is Hard to Find
  • Service Planning
    • Service Planning with APS Clients
    • Older Adults Affected by Polyvictimization: A Review of Early Research
  • Urgent Response
    • APS Urgent Response Guidelines
    • Responding to Emergencies
    • Planning and Preparing for Investigations
  • Worker Safety
    • Safety Grid
    • Planning for Safety
  • Pre-Academy Field Tasks
    • Customer Service in Adult Protective Services

Seven Basic Areas to all Social Work Practice

Jankovic and Green (1981) presented research on child welfare workers at the 1980 APM which was later published in Journal of Education for Social Work. 17(3): 28-35.Out of research, seven basic areas were identified to be basic to all social work practice and its relationship to the legal system.
Those seven areas include:

  1. confidentiality
  2. client consent to social work intervention
  3. understanding legal rights of parents and children
  4. evaluation and documentation of evidence in a case record
  5. using legal authority of one’s position as a base for practice
  6. giving substantive, factual testimony in a court hearing
  7. legal duties implicit in professional practice

Points to Remember for Good Documentation

  1. Date everything including year.
  2. Record as soon as possible after an interaction. Learn to dictate from notes.
  3. Keep copies of all correspondence.
  4. Instruct support/clerical staff in the importance of documentation. (This includes other staff ((e.g., homemakers) and outside contacts such as foster parents.)
  5. Avoid value-laden terms. (Examples include egocentric, callous, selfish).
  6. Support observations with examples.
  7. Use professional style — avoid jargon and slang.
  8. Separate impressions from observations and identify them as impressions.
  9. Note positives as well as negatives. This indicates objectivity.
  10. Review records for completeness, thoroughness, accuracy.
  11. Use a calendar with room for brief notes to document appointments.
  12. Use a log to keep track of phone contacts.

Post navigation

Previous
A Community Dialogue Series on Ethics and Elder Abuse: Guidelines for Decision-Making
Next
Social Worker as Witness

If you need help or have any questions please email the CPM Help Desk.

  • Home
  • Privacy & Accessibility