Office of Client Advocacy

Advocate General Mark L. Jones Telephone: 405-525-4850 Toll Free: 1-800-522-8014 Fax: 405-525-4855

Mission Statement

“Our mission is to provide advocacy assistance, conduct investigations and maintain grievance programs to promote client safety and independence and the delivery of the Department’s services and programs in a fair, honest and professional manner.”

The Office of Client Advocacy

• provides advocacy assistance,
• conducts investigations and
• maintains grievance programs for the citizens of Oklahoma.

OCA promotes client safety and independence and the delivery of the Oklahoma Department of Human Service’s programs and services in a fair, honest and professional manner.

PROGRAMS (Ombudsman/Advocacy – Grievance – Investigation)