Skip to content
Adult Protective Services Library
  • Home

Sections

  • Welcome to the Adult Protective Services Library
  • Miscellaneous
    • Investigating Suspected Elder Maltreatment
  • Introduction to Law & Policy
    • Meriweather Scott Referral
    • John Brown Referral
    • Jane Philbright Referral
    • Interviewing Tips
    • Referrals on Special Populations
  • APS Forms & System
    • APS Computer System Reference Guide
    • Proper Documentation: A Key Topic in Training Programs for Elder Abuse Workers
  • Normal Aging
    • Ageism and the Elderly
    • Exercise for Healthy Aging
  • Investigative Process
    • Technical Assistance Brief Investigation Protocols
  • Substantiation Decision
    • Determining Findings
    • Adult Protective Services Clients Confirmed for Self-Neglect: Characteristics and Service Use
    • A Good Man is Hard to Find
  • Service Planning
    • Service Planning with APS Clients
    • Older Adults Affected by Polyvictimization: A Review of Early Research
  • Urgent Response
    • APS Urgent Response Guidelines
    • Responding to Emergencies
    • Planning and Preparing for Investigations
  • Worker Safety
    • Safety Grid
    • Planning for Safety
  • Pre-Academy Field Tasks
    • Customer Service in Adult Protective Services

Office of Client Advocacy

Advocate General Mark L. Jones Telephone: 405-525-4850 Toll Free: 1-800-522-8014 Fax: 405-525-4855

Mission Statement

“Our mission is to provide advocacy assistance, conduct investigations and maintain grievance programs to promote client safety and independence and the delivery of the Department’s services and programs in a fair, honest and professional manner.”

The Office of Client Advocacy

  • provides advocacy assistance,
  • conducts investigations and
  • maintains grievance programs for the citizens of Oklahoma.

OCA promotes client safety and independence and the delivery of the Oklahoma Department of Human Service’s programs and services in a fair, honest and professional manner.

PROGRAMS (Ombudsman/Advocacy – Grievance – Investigation)

Post navigation

Previous
Aging Services Division
Next
Worker Safety

If you need help or have any questions please email the CPM Help Desk.

  • Home
  • Privacy & Accessibility