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Adult Protective Services Library
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Sections

  • Welcome to the Adult Protective Services Library
  • Miscellaneous
    • Investigating Suspected Elder Maltreatment
  • Introduction to Law & Policy
    • Meriweather Scott Referral
    • John Brown Referral
    • Jane Philbright Referral
    • Interviewing Tips
    • Referrals on Special Populations
  • APS Forms & System
    • APS Computer System Reference Guide
    • Proper Documentation: A Key Topic in Training Programs for Elder Abuse Workers
  • Normal Aging
    • Ageism and the Elderly
    • Exercise for Healthy Aging
  • Investigative Process
    • Technical Assistance Brief Investigation Protocols
  • Substantiation Decision
    • Determining Findings
    • Adult Protective Services Clients Confirmed for Self-Neglect: Characteristics and Service Use
    • A Good Man is Hard to Find
  • Service Planning
    • Service Planning with APS Clients
    • Older Adults Affected by Polyvictimization: A Review of Early Research
  • Urgent Response
    • APS Urgent Response Guidelines
    • Responding to Emergencies
    • Planning and Preparing for Investigations
  • Worker Safety
    • Safety Grid
    • Planning for Safety
  • Pre-Academy Field Tasks
    • Customer Service in Adult Protective Services

Miscellaneous

This section contains information not covered in the Pre-Academy Workbook that may help you as an APS Specialist.

October 29, 2020

Respond to Emergencies

Respond to Emergencies Analyze immediate risk and determine need for emergency response and type of response indicated. On all reports of abuse, neglect, or exploitation, the investigator must: Analyze the situation for immediate risk. Determine the need for emergency services. Whether the client lives alone or with others, and whether the situation is self-inflicted or […]

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October 29, 2020

Planning and Preparation

Planning and Preparation Begins with receipt and review of the APS report and consists of the following steps: Review the report after supervisory screening Obtain and analyze prior case file Analyze allegation and response need Obtain additional information Prepare for the initial face to face interview Initial Screening First opportunity to make judgments and decisions […]

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October 29, 2020

Weigh the Evidence

Determine Validity Upon completion of the investigation the worker must reach a determination regarding each allegation. Each allegation must be determined as: Substantiated – the evidence collected indicates abuse, neglect or exploitation of an incapacitated adult is confirmed Unsubstantiated – the evidence collected indicates abuse, neglect or exploitation of an incapacitated adult is not confirmed […]

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October 29, 2020

Response Priority and Definitions

Response Priority and Definitions Response Priority: Immediate response reports require that the investigation begins immediately, and that a face-to-face contact with the alleged victim is made upon the receipt of the report. Severe physical abuse: (external or internal) or sever physical neglect, which presents a potential risk of death or immediate and serious harm to […]

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October 30, 2020

Program Coordination

The APS program is implemented in the field through APS Specialists, who are Office of Field Operations staff, located in the county DHS offices. The six DHS management areas each have an Area Director and APS Field Liaison. The Liaison provides technical assistance, quality assurance and support for the Counties, staff and area office in […]

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October 30, 2020

APS Based in the Law

APS Based in the Law Title 43A, Sections 10-101 through 10-111 The language authorizing Adult Protective Services for vulnerable adults is found in this section of the law. Although this law is actually the Mental Health law, Adult Protective Services were given to the Department of Human Services to administer. Title 21, Section 843.1 The […]

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October 29, 2020

APS Forms Quick Reference

APS Forms Quick Reference Form Cite & APS System Purpose of Form/Section Timeframes APS-1-AM(08AP101E)   ** (340:5-5-5-1a)   (LOGS) Tracks all reports by month for each county/APS specialist. Good management tool Completed upon receipt of the referral, then submitted to the state office by the 10th of the month for the preceding month. APS-1(O8AP001E)   […]

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October 29, 2020

Emergency Response in APS

Emergency Response in APS Emergency Situations in Adult Protective Services 3 Key elements in an emergency: the circumstances are such that the person could die or suffer serious physical consequences if the situation is not remedied and the situation presents an immediate danger to the person. or significant and unexplained depletion of the adult’s estate […]

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October 29, 2020

Worker Safety

Worker Safety Intent of These Guidelines These general guidelines address your health and safety of Department as you provide services to families. Your safety is of utmost importance in the day to day delivery of services. Risks to health and safety are to be continually evaluated during service delivery. This evaluation begins with the first […]

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October 29, 2020

Office of Client Advocacy

Office of Client Advocacy Advocate General Mark L. Jones Telephone: 405-525-4850 Toll Free: 1-800-522-8014 Fax: 405-525-4855 Mission Statement “Our mission is to provide advocacy assistance, conduct investigations and maintain grievance programs to promote client safety and independence and the delivery of the Department’s services and programs in a fair, honest and professional manner.” The Office […]

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